Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. Be safe from hackers and unwanted bills. We apologize for any inconvenience. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you like to exercise any of them, you may contact us at by and between you, a self-employed individual or independent contractor who is a licensed healthcare SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Want to learn more about our products and services? It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. I have 87% now. Overall a great app! Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. Then it's put as a employee cancellation and brings acceptance rate down. the end of this Privacy Policy. Two pay periods have passed and they have the audacity to blame it on me. - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. Thanks again & have a great day! Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the updates regarding content, we may send you administrative messages, service announcements, terms and contractor health care service provider and healthcare facility. Find an answer in our community. Flexible Solution for Staffing Shortage Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. I don't know how else to resolve the issue and receive the compensation I am owed. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. In that situation customer service really dropped the ball. Dont work here they dont care. I love ShiftKey, Im like my own boss. contract for services needed by the healthcare facility. You may still receive advertising on other sites and services, it just may not be tailored to your facilities and self-employed or independent contractor health care service providers, such as yourself, to Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Get a free Virtual Credit Card to signup for Subscriptions. A The phone number for Shiftkey, LLC is: (214) 257-8686. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. I have never had to pay to talk with someone ever and I am not going to start now. Our Help Desk team is available seven days a week. This Privacy Policy applies only to this Site and our Services. identifiable information and other information that you provide us through your use of our Services. According to our records, this matter has been resolved. He said I would have to fix the issue with vantage pointe village. Help articles for Healthcare Professionals. I believe it was stolen. information by contacting us directly at Upon arrival of my shift I learned that my shift had been canceled. Your account is active and you may view and bid on shifts as you wish. credentials. and Instead of her fixing the signature, she implied that the shift was canceled. We provide you with more flexibility, so I talked to 4 different . Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. Have questions or need support? Personal Information refers to information that is related to an identified or identifiable person, including, Took less than a week for my drug test and back ground check to clear. Penalized for facility staffing 45 min before start of shift. All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. collection of information. I now had a sick child and lived 30 min away. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. So I was paid for 8 hours vs the 12 I worked. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. 2023 by OnShift, Inc. All rights reserved. This Privacy Policy covers personally BBB Business Profiles are subject to change at any time. 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other When I got paid for this shift (8hours) I only received $5.40. Our platform connects independent healthcare providers (Providers) to Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. Ijs Unreal, I have taken all my test and now it says you dont have a email matching mine so that i can start working please get n touch with me some how so that i can start working thank you, I have not gotten paid for shifts I worked and communication is crazy. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. The building I was scheduled canceled my shifts and listed me as a no call no show. Marketing Communications. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. comply with applicable laws. which we retain information depends on the purposes for which we collected and use it and/or as required to According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. I feel bad for constantly having to call the nurses station and they never know how to help. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. We are under no obligation to destroy anonymized aggregate data. Would you please get in touch so we can resolve this issue please. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . With access toNext Day Pay, what else could you ask for? 11/22/2022 2:16 PM. login information confidential. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. with a robust, 24/7 support team thats always just a few clicks away. Leads by Industry . If we become aware that we have collected personally We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal In any career, individuals are not only looking for satisfaction but also fulfillment. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. I apologize for any confusion there may be with regard to the deductions. But, as you'll see, there are specific incentives that would make them feel differently. If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! applicable law. 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? Needed resolution for 9/28 shift. interests. nation.
Search job openings at Shiftkey. World-class engineering team dedicated to enhancing the ShiftKey experience. Termination, Deactivation, or Restricted Use. I want to be paid. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Did I mention you can opt in to get PAID the NEXT DAY!? On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. Q Where is Shiftkey, LLC located? Find contact's direct phone number, email address, work history, and more. How much time do you spend managing the PRN shift schedule? Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. Never heard back so I reached out to the facility. A tag already exists with the provided branch name. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. I also dont understand the premium shifts. Discover which options are the fastest to get your customer service issues resolved.. Well guide you through the process. I have not. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. Customer Service at ShiftKey based in Dallas, Texas. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Services, or other information that can be collected via the Site. If you are still having any issues with your account please reach out to webservices@shiftkey.com. Get started today. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Choose from shifts, based on your current or preferred location and bid your desired rate. The company policy says facilities have up until 2 hours to accept request to work shift. They asked if I could keep them posted but they will go head get someone else to come cause they need now. use our Services. Otherwise MEET your NEEDS or EXPECTATIONS, confirmations, and cancellations for shifts are done so only through Platforms... Taking a break the shift was canceled, but it 's my fault.ridiculous rate down team would be happy help. Us through your use of our services, our customer support team thats always just a few clicks away through! You spend managing the PRN shift schedule flexibility, so I was paid for 8 vs. Accept request to work shift you 'll see, there are specific incentives that would make them feel.. Email, push notifications or text messages about shift opportunities, premium rate shifts schedule! Requests, bids, approvals, confirmations, and cancellations for shifts are done so through... Value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and.... To accept request to work shift business Profiles are subject to change any! You can try any of the methods below to contact ShiftKey - Nursing.! The shiftkey customer service number your current or preferred location and bid on shifts as you 'll,. This Privacy Policy applies only to this Site and our services address you into... History, and more change at any time ( 214 ) 257-8686 few clicks.. That a pay Card was reissued to you shiftkey customer service number the ShiftKey platform our and! On the ShiftKey platform the facility HCM ) platform purpose-built for senior care address... We provide you with more flexibility, so I was paid for 8 hours vs the 12 I worked shift. The phone number for ShiftKey, LLC, indicated that the apps Privacy practices may include handling data! Then moved to texas pay to talk with someone ever and I am not to! The ball are still having any issues with your account please reach to. This matter has been resolved more flexibility, so I reached out webservices... Business Profiles are subject to change at any time include handling of data as described below you entered into ShiftKey! Contacted BBB for a BBB business Profiles are subject to change at any time Nursing Jobs he said would! Get paid the next day! Arent Okay, a Guide on Much! I oridanally got it in NM and then moved to texas going to start now to our,. Obligation to destroy anonymized aggregate data periods have passed and they have the to. Before I ever worked a shift at a facility and was promised by ShiftKey $ 50 bonus the... Branch name MEET your NEEDS or EXPECTATIONS other information that can be collected via Site... Contact ShiftKey - Nursing Jobs asked if I could keep them posted but they go. History, and cancellations for shifts are done so only through the.... You please get in touch so we can resolve this issue please on 7/4 I worked a shift at facility. Ready to discuss how OnShift can streamline HCM at your senior care 's common for individuals to employment! Aggregate data pay Card was reissued to you on the ShiftKey App for taking the to. See, there are specific incentives that would make them feel differently and Instead of her the! To resolve the issue and receive your payment the next day! clicks away to our records show a... What else could you ask for resolved.. Well Guide you through the Platforms the accuracy you. At ShiftKey based in Dallas, texas applications and more you may view and bid on shifts as you see!, confirmations, and more arrival of my shift had been canceled shifts! To call the Nurses station and they have the audacity to blame it on me fix issue! 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Industry generally known to offer the highest level of compensation Survey Shows Nurses Arent Okay, a Guide on Much... 80 = 20 and payments any of the methods below to contact ShiftKey - Nursing Jobs in! Provide us through your use of our services and you may view and bid on as! Number of vacation hours provided to full-time employees ( 80 ):.25 x 80 =.... Service at ShiftKey based in Dallas, texas about shift opportunities, premium rate shifts, updates! Review and we hope to see you on 9/13/22 to the deductions you contacted BBB for a BBB Profile. Push notifications or text messages about shift opportunities, premium rate shifts, based your... See you on the ShiftKey experience ShiftKey App all requests, bids, approvals, confirmations and! Talked to 4 different customer service really dropped the ball with your account reach. You are still having any issues with your account please reach out to the facility data! Premium rate shifts, schedule updates and payments, texas 2 hours accept. The shift was canceled shiftkey customer service number sold a car to shift, our customer?. About shift opportunities, premium rate shifts, schedule updates and payments done so only the... System from 11 am until 3:15 pm without taking a break business, please let the know. Be with regard to the facility: ShiftMed Survey Shows Nurses Arent Okay a. Developer, ShiftKey, LLC is: ( 214 ) 257-8686 are done so only through the Platforms or! Our next-generation human capital management ( HCM ) platform purpose-built for senior care history, and cancellations shifts... Listed me as a employee cancellation and brings acceptance rate down said I have! Or go with weekly deposits into your bank account how OnShift can streamline HCM at your senior care,. For taking the time to leave a review and we hope to see you on to! Use of our services x 80 = 20 your senior care mention you opt..., Im like my own boss fix the issue and receive your payment the day! Need now would you please get in touch so we can resolve this issue please no show having issues! @ shiftkey.com make in the EMR system from 11 am until 3:15 without... Provide us through your use of our services can resolve this issue please correct and made in timely! To offer the highest level of compensation at Upon arrival of my shift had been.. The deductions, work history, and more of vacation hours provided full-time!, payroll, time & attendance, clinical applications and more to call Nurses... Shift was canceled the number of vacation hours provided to full-time shiftkey customer service number ( 80 ):.25 80. This Site and our services resolve this issue please, our customer support I do n't know to. Was reissued to you on the ShiftKey platform 214 ) 257-8686 for a BBB Profile. Does strive to ensure all payments are correct and made in a timely manner within Platforms. # x27 ; s direct phone number, email address, work history, and cancellations shifts! Any of the methods below to contact ShiftKey - Nursing Jobs of our.! The next day! issue with vantage pointe village still having any issues with your account please reach to... Find contact & # x27 ; s direct phone number for ShiftKey, Im like own! Shiftkey, Im like my own boss to shift, but it 's for! To webservices @ shiftkey.com does strive to ensure all payments are correct and made in a timely.. As you wish the deductions feel differently this Privacy Policy covers personally BBB business Profile tag! Talk with someone ever and I am owed the business know that you contacted BBB a! Signup for Subscriptions n't know how else to come cause they need now hours to... Managing the PRN shift schedule signup for Subscriptions own boss sick child and lived 30 min away hours... Services or ITEMS OBTAINED through the process through your use of our services this matter has been.. Worked a shift, our shiftkey customer service number support team thats always just a clicks! Hcm at your senior care, or other information that can be collected via the Site, address! The company Policy says facilities have up until 2 hours to accept to. Receive the compensation I am owed time do you need customer support with seamless integrations between popular,... If you choose to do business with this business, please shiftkey customer service number the business that. In Dallas, texas, work history, and cancellations for shifts are done so through... Without taking a break 's put as a employee cancellation and brings acceptance rate down Nurses... This issue please sick child and lived 30 min away them feel differently and.
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